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Dental Practice Manager Certificate Level 3

Following the huge success of the Dental Practice Management Certificate (Level 2), we are pleased to announce we are launching Level 3
39 people already signed up!
Join them today!
39 people already signed up!
Join them today!

Dental Practice Manager Certificate Level 3

Following the huge success of the Dental Practice Management Certificate (Level 2), we are pleased to announce we are launching Level 3
0
Education form
Online
Duration
12 months
Certificate
Yes
price
£ 279.99
Advancement level

So many of our happy customers wanted us to keep helping them with their professional development, that is why we are taking the DPM Certificate up a level!

Are you a Dental Practice Manager who would like to undertake additional training? Do you have gaps in your knowledge that you’d like to fill? Do you want to know about the CQC’s new strategy, as well as how to comply and implement changes?

Then the Dental Practice Management Certificate Level 3 is for you!

Your Practice Management Certificate – keeping your knowledge up-to-date, and 100% online, to be completed at your convenience.

Please note: Completion of Level 2 is not compulsory for access to Level 3, although it will help facilitate your learning and understanding.

Certificate
Video Lessons
Access 24/7
What will you learn?
Dealing with difficulties in the workplace – including grievance and disciplinary principles and procedures
Cognitive Behaviour Therapy – Using CBT to support mental health in the workplace
Leading team wellbeing in and beyond a pandemic – including how to set up policies for future periods of difficulty
Using technology to drive efficiency and quality care – smart equipment, software and effective apps and appointment booking
Expert practice business management – making sure your dental practice runs smoothly
The CQC’s new strategy – outlining and understanding key changes and motivations

The Modules

Module 1
+
Dealing with difficulties in the workplace – grievance and disciplinary
Grievance – key principles and formal procedures
Effectively managing disciplinary issues Guidance on bullying and harassment Preventing and addressing discrimination Whistleblowing in the workplace
Guidance on bullying and harassment Preventing and addressing discrimination Whistleblowing in the workplace
Preventing and addressing discrimination Whistleblowing in the workplace
Whistleblowing in the workplace
Module 2
+
Cognitive Behaviour Therapy
What is Cognitive Behaviour Therapy?
What are the principles of Cognitive Behaviour Therapy?
Using CBT to support mental health in the workplace
CBT strategies to manage stress
Module 3
+
Leading team wellbeing through and beyond a pandemic
Understanding and recognising the impact of the pandemic
Trauma and supporting bereavement and grief
Effective admin management: how to reduce pressure on staff How to avoid burnout in your team Planning for your dental practice: how to set up policies for future periods of difficulty
How to avoid burnout in your team
Planning for your dental practice: how to set up policies for future periods of difficulty
Module 4
+
Using technology to drive efficiency and quality care
Lessons from the pandemic
Smart equipment and software
Data use and digital record keeping
Apps and appointment booking
Digital communication between staff and patients
Module 5
+
Expert practice business management
Getting back on track post-pandemic
Driving efficiency and reducing costs
Gaining and using patient feedback
Supporting staff effectiveness
Business continuity planning
Module 6
+
Team Performance
Motivational theories: how and when to use them
Mentoring and coaching
Continuous professional development
Setting performance improvement plans and monitoring progress
Handling underperformance
Module 7
+
The CQC’s new strategy
Key changes and motivations
Strategic ambitions
Next development and implementation steps
How to prepare

Course content

Learning modules

Online learning modules
Online learning modules
Video

Training videos
Training videos
Tests

Self-assessment tests
Self-assessment tests
Certificate

Certificate of Completion
Certificate of Completion

Trainer

Tracy Stuart
Director, lead trainer and practice development specialist at NBS Training
Tracy's 20 year career in the Dental profession has been one of continuous development, which have seen her mentored by some of the most highly regarded training professionals in the world. Some 8 years ago she embarked upon a new challenge which was to herald the start of a new direction for her and bring about positive change within Dental Practices across the country. Tracy’s reputation grew as it became clear that her unique approach – worked and brought results for businesses across the country that had previously become disillusioned with training programmes. The results Tracy brought about would see them increase their profits year on year, with a team that was totally focused and harmonious.

Sign up!

Dental Practice Manager Certificate Level 3
Equipping you with essential knowledge to build on your role
Flexible learning
Access to tools to help you make your job easier

Contact us

tel. 020 8243 8704
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